Pizbe Refund Policy

At Pizbe, we prioritize customer satisfaction and strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we offer a refund policy under the following conditions:

🔹 Eligibility for Refund

You can request a refund if:
✅ The product is damaged, defective, or incorrect upon delivery.
✅ The product is unused, unwashed, and in its original packaging with tags.
✅ You report the issue within 48 hours of receiving the product.

🚫 Refunds are NOT applicable if:
❌ The product is used or damaged due to customer mishandling.
❌ The refund request is made after 48 hours of delivery.
❌ The product is customized or purchased under a special discount/clearance sale.

🔹 Refund Process

1️⃣ Submit a Request: Contact us at 📧 support@pizbe.com or 📞 +880 1832-088840 within 48 hours of receiving the product.
2️⃣ Provide Proof: Share clear images/videos of the defective or incorrect product.
3️⃣ Review & Approval: Our team will verify the issue and approve the refund if eligible.
4️⃣ Return the Product: You may need to return the item to our warehouse for verification.
5️⃣ Refund Processing: Once approved, refunds will be processed within 7-10 business days via the original payment method.

🔹 Exchange Instead of Refund

If you prefer, you can exchange the product instead of requesting a refund, provided the issue meets our refund criteria.

🔹 Late or Missing Refunds

• If you haven’t received your refund within 10 days, check your bank account or payment method.
• If still not received, contact your bank/payment provider for updates.
• If the issue persists, reach out to us at 📧 support@pizbe.com.

📌 Need Help?

For any refund-related queries, feel free to contact us:
📞 Customer Support: +880 1832-088840
📧 Email: support@pizbe.com
🌐 Website: www.pizbe.com

🚀 Thank you for shopping with Pizbe! We are committed to ensuring a hassle-free experience for you.